Privacy Policy

1. Information We Collect

• Account and profile data: name, email address, and optional phone number.
• Transactional data: course purchases, enrollment dates, and applied discounts.
• Usage data: pages viewed, time on page, and feature interactions to improve course quality.
• Device and technical data: browser type, operating system, and anonymized IP address.
• Support communications: messages you send via our contact form.

2. How We Use Information

• Provide and personalize courses and learning pathways.
• Process transactions and maintain accurate purchase records.
• Analyze learning data to improve instructional design.
• Communicate updates, security alerts, and service announcements.
• Enforce our Terms and protect our rights, property, and users.

3. Cookies and Tracking

We use cookies to remember preferences (including theme), maintain sessions, and measure course engagement. You can manage cookies in your browser settings. Declining cookies may limit some features.

4. Data Sharing

We do not sell personal information. We may share information with:

• Payment processors to complete transactions.
• Analytics providers to understand service performance (aggregated or pseudonymized where feasible).
• Service providers under contract who assist in operations and must protect your data.
• Authorities when required by law or to protect our users and services.

5. Data Retention

We retain personal data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer necessary, we take steps to delete or anonymize data.

6. Your Rights

• Access the data we hold about you.
• Request correction or deletion where applicable.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise rights, contact us at [email protected]. We may need to verify your identity before responding.

7. Security

We implement administrative, technical, and physical safeguards appropriate to the risk. No method of transmission or storage is 100% secure; we cannot guarantee absolute security, but we work continuously to improve defenses.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe a child provided personal data, contact us for removal.

9. International Transfers

If you access our services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries with different data protection laws.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be noted on this page with a new “Last updated” date.

11. Contact

Questions or requests? Email [email protected] or write to FrontEdge LoomWorks, 548 Market St, San Francisco, CA 94104.